Neo Terminal
AI commerce operating system — from catalog to transaction
Commerce breaks when the catalog says one thing, the warehouse says another, a customer asks a question in a messenger, and the manager has to connect everything manually.
Neo Terminal was designed around a different model: product data, stock, customers, conversations, orders and operations live on one commerce layer.
It is not another storefront and not a chatbot attached to a catalog. Neo Terminal combines a Merchant OS, customer-facing Smart City, AI-assisted sales, inventory workflows, B2B procurement, omnichannel conversations, checkout, delivery, analytics and operational automation in one product.
The system can ingest commerce data from YML, XLSX, CSV, CommerceML and connector-based sources, normalize it into one product model and make the same data available to customer search, AI workflows, warehouse operations and merchant tools.
The result is a platform designed to connect the full path: catalog → discovery → conversation → decision → cart → transaction → fulfillment → analytics.
Color Palette
Brand
Terminal Orange
Primary Neo Terminal accent for active states, selected navigation, intelligent actions and key product signals.
Neutrals
Terminal Paper
Primary interface surface and content canvas.
Cloud
Application background and secondary page areas.
Soft Surface
Quiet panels, grouped controls and subtle content separation.
Terminal Ink
Primary typography, navigation and main actions.
Muted Graphite
Secondary labels, metadata and supporting information.
Hairline
Subtle separators and interface boundaries.
Signal Soft
Soft orange context for selected and intelligent states.
Danger
Destructive actions and critical error states.
为什么重要
现代商业很少因为没有网站而失败。它失败在**系统之间**。
目录在一处，库存在另一处。客户在即时通讯里提问。B2B 采购发来 Excel。经理手工核对库存。市场部用另一套数据。配送要等有人再次复制订单才开始。
每一处断裂都会增加延迟，并多出一个交易可能中断的点。
Neo Terminal 被设计成整条链路的操作层。我们没有再加一个孤立界面，而是把商品数据、库存、客户互动、交易与运营连到同一套商业模型上。
如何运作
商家从 YML、XLSX、CSV、CommerceML 或可用的 ERP 连接器导入目录。Neo Terminal 将商品、规格、SKU、价格、媒体与库存规范化为同一模型，并驱动发现、AI 辅助对话、商家运营、仓储与 B2B 采购。外部服务保持为适配器，而不是事实来源。
里面有什么
Merchant OS、Catalog & Data Hub、Smart Inventory、AI Seller、Smart City、B2B、Omnichannel、Terminal Pay、Delivery、分析与平台管理 — 一套模块化商业平台，而不是互不相连的原型。客户端 React + TypeScript，API 层 NestJS，PostgreSQL / Prisma，Redis 与 BullMQ，需要语义检索时使用 pgvector。
内部产品表面已完成可测试范围的运行时验收。外部支付、消息、ERP、AI 与设备提供商仍是明确的集成边界，在部署阶段用真实环境启用并验证。
我们交付了什么
TIVONIX 端到端设计并开发 Neo Terminal：产品架构、UX/UI、前后端、数据模型、商业核心、AI 边界、集成架构、商家工具、客户界面、B2B 流程、测试与部署。
结果
一套试点就绪的 AI 商业操作系统，把从目录到履约的完整商业路径放进同一架构。
Outcomes
- 01
One commerce model from catalog to order
- 02
Merchant OS + customer Smart City
- 03
AI Seller + Smart Inventory
- 04
YML, XLSX, CSV, CommerceML and connector architecture
- 05
B2B procurement and quote workflows
- 06
Omnichannel, delivery and Courier OS
- 07
Platform admin, analytics and automation
Review · 5 of 5
“Neo Terminal is a big product, not a website or a simple AI wrapper. The team had to connect catalogs, inventory, AI, B2B, orders, customer flows and platform operations into one system. TIVONIX took responsibility for the product end to end, went deep into the business logic and kept pushing the platform until the core flows worked as one product. What I value most is that the team does not stop at a good-looking interface — they go into architecture, testing and the details that actually decide whether the system can be used in business.”
